Web Site Return Policy

 

Returns of Items Bought Through EveJewelry.com

Stock items are returnable when shipped/postmarked within 3 weeks of the original date we shipped out the item.

Please send to:
Attention: Customer Service Department
Eve J. Alfillé Limited
623 Grove Street
Evanston, IL 60201

Items must be in pristine condition, in the original packaging, securely packaged, fully insured and accompanied by our packing slip.

We will inspect items upon their timely return, and if all the conditions are met, we will promptly issue a full refund for the piece.

Shipping and insurance charges are not refundable.

Alas, custom work or customized items, made or altered just for you, are NOT returnable.

Returns Support

If you have any inquiries about our return policy, please contact:

Eve J. Alfillé Gallery and Studio
623 Grove Street
Evanston, IL 60201
1-847-869-7920
www.evejewelry.com
contact@evejewelry.com